Atypical AI Privacy Policy

Last Updated: January 22, 2026

This Privacy Policy describes how Atypical AI Corp. dba ExamJam ("Atypical AI," "we", "us" or "our") handles personal information that we collect through our websites that link to this Privacy Policy and educational services accessible via ExamJam or other websites and applications (collectively, the "Service"), as well as through our marketing and other activities described in this Privacy Policy.

For details regarding data collection through cookies and other technologies, see our Cookie Notice.

Individuals in the EEA/UK: See our Notice to European users for information about your personal information and data protection rights.

If you have any questions or concerns about our use of your personal information, please contact us.

Scope of this Privacy Policy

This Privacy Policy applies when Atypical AI acts as a data controller – for example, when students or parents sign up directly to use our consumer Services. When Atypical provides Services on behalf of a school or other educational institution, we act as a data processor, and the school or institution remains the controller. In those cases, our contracts with the institution govern our processing.

Personal information we collect

The personal information we collect from you, either directly or indirectly, will depend on how you interact with us and with our Service. In general, we collect personal information about you from the following sources:

Information you provide to us

Personal information you may provide to us through the Service, at our events or otherwise includes:

  1. Contact data. Your full name, email address, school or company affiliation, and other contact details.
  2. Account data. Email address and the password for your Service account.
  3. Input data. Any personal information contained in the prompts you submit to our AI assistant while engaging with our Service.
  4. Questionnaire data. Your responses to pre-onboarding or post-onboarding questionnaires (for example, study goals or subject confidence).
  5. Communications data. Information in your communications with us, including when you communicate with us through the Service, social media, events, or otherwise, including any feedback you provide about the Service and your responses to surveys.

If we collect personal information from you not specifically listed above, we will use it consistent with this Privacy Policy or as otherwise explained at the time of collection.

Information automatically collected

As you navigate the Service, our communications, and other online services, we and our service providers may automatically collect information about you, your computer or device, and your browsing actions and use patterns, such as:

  1. Device data. Technical information about your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique device identification numbers or other identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
  2. Usage data. Page views and searches, log-in information, videos and other content that you view, how long you spent on a page, the website you visited before browsing to the Service, your interactions with a page (e.g. if you “like” content), navigation paths between pages, information about your activity on a page, access times and duration of access, whether you have opened our emails or clicked links within them, and other functional information on Service performance (like diagnostics and crash logs).
  3. Output data. The outputs generated by the AI features of the Service based on your Inputs.

Cookies and similar technologies. Some of the information we collect automatically is captured using cookies and similar technologies as described in our Cookie Notice.

Tracking and analytics software. We use analytics and marketing tools to better understand our users' needs and to optimize our service and experience.

How we use your personal information

We use your personal information for the following purposes or as otherwise described in this Privacy Policy or at the time of collection:

  1. Service delivery. We use your personal information to register your account on our Service, to manage and administer your Service account, and to provide the Service, including providing personalized educational experiences based on inferences derived from the personal information we collect, facilitating user interaction, and tracking learning progress.
  2. Personalization. We use questionnaire responses to personalize your study experience and set up your learning plan. If you create an account, your responses are added to your profile. If you do not create an account, we automatically delete them within 30 days. We do not share questionnaire data for advertising.
  3. Business operations. We use your personal information to administer and maintain our Service and our IT systems (including monitoring, troubleshooting, data analysis, testing, system maintenance, repair and support, reporting and hosting of data) and to operate our business.
  4. Research and development. As permitted by applicable law, we use your personal information for research and development purposes, including to analyze and improve the Service and our educational products and services in an informed way. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze, improve and promote the Service and our business.

How we share your personal information

We may share your personal information with the following categories of recipients and as otherwise described in this Privacy Policy or at the time of collection. We do not sell teachers’ or students’ personal information, or share it with third parties for their own marketing purposes.

Your choices

This section applies to all users. Some users may also have additional rights under applicable privacy laws, as described in the relevant region-specific sections below. If you do not provide information we identify as required or mandatory, we may not be able to provide features or services that require that information.

  1. Access or update your information. You may review and update certain Service account information by logging into your account.
  2. Opt-out of marketing communications. You may opt-out of marketing emails at any time by following the opt-out or unsubscribe instructions at the bottom of the email or by contacting us with your request. Please note that if you opt-out of marketing emails, you may continue to receive service-related and other non-marketing emails.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version. In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledgment that the modified Privacy Policy applies to your interactions with the Service and our business.

How to contact us

General Privacy Questions: privacy@atypicalai.com
General Support: support@atypicalai.com
Mailing Address: Atypical AI Corp. 608 Upson Street Austin, TX 78703 USA
For EU/UK Data Protection Inquiries: You may also contact your local data protection authority if you have concerns about how we handle your personal data.

Notice to European users

The information provided in this notice applies only to individuals in the United Kingdom ("UK"), the European Economic Area ("EEA") and Switzerland. The personal information that we collect from you is identified and described in greater detail in the section of the Privacy Policy entitled Personal information we collect.